REVIEWS
What Our Customers Say
We value honest reviews and have built our business on providing five-star service.
Our customers’ opinion means everything!
Christ Maloy
Contacted Jay to help with busted pipes and check valve from the freeze we just had. Was able to come out earlier than expected and completely had me up and running in less than an hour. Very courteous and professional would recommend to anyone needing assistants. Will use them when I start my outdoor kitchen.
-Chris Maloy
Michael White
Jay is a stand-up guy who will work to resolve any issues you have with your pool or spa. Great experience so far, and you really do get what you pay for.
-Michael White
Haley Mariam
There are not enough words to express my gratitude for this Man and all he stands for. I may have lost my sanity and Cried myself silly if Jay didn’t slide in and save the day! I simply expressed a need and didn’t even ask Jay to fill the need and he said… Haley give me 15 minutes and I will be there to help you!!! Who does that??? You are One of the most amazing humans on the face of this planet Jay Brakefield. Thank you so much for being there for me and my needs in those moments!!! I haven’t found a think yet that you can’t do!!! You rock and I hope your clients know just how good they have it!!
-Haley Mariam
Mary Soward
I can't say enough about this company! Everyone is so helpful and get the job done quickly. Jay came out within hours to fix our motor that had died! Jay on the spot!!
From taking care of our chemicals, replacing motors to helping us get in our own locked gate, to keeping our pool crystal clear. Jay and his crew are awesome! Keep up the great work, You are Denton's BEST!! Thank You!
-Mary Soward
Aaron Cooper
Love all of the people at BPS but specifically Jay. He treats every problem like it is important, repairs issues quickly, and his whole staff always has a great attitude. Best pool company I have ever worked with.
-Aaron Cooper
Steve Nurenberg
What a great company! Jay is awesome and easy to work with. The quality of work is wonderful! I HIGHLY recommend Brakefield's Pool Service for any pool upgrades or repairs! A++++
-Steve Nurenberg
Jennifer Williams
Jay and his team are helpful and fast! Within one day of contacting them, they were at our house with solutions for our problem. It was fixed quickly and professionally! Thanks again for your top notch customer service Jay!!
-Jennifer Williams
Danny Ogden
Excellent customer service! These guys exceeded all my expectations and listened attentively to all my requests.
-Danny Ogden
Saundra Jeannequin
We do appreciate your care and concern about our pool. You take great care of It and we will do the best we can to help keep it as pristine as y’all do. Please know we understand and hope all goes well🙏🏻
-Saundra Jeannequin
Tom Axtell
Most knowledgeable and trustworthy company I’ve used in the past 20 years!!!!
-Tom Axtell
Bruce Burns
Jay is by all means as good as they come when you need a reliable pool company! I appreciate their rapid response, fair pricing, and high level of service. Jay has been nothing short of a true professional and I highly recommend his pool service for anyone in the Denton area! 5 stars all the way!!!!
-Bruce Burns
Gelu Silav
Jay is the best! He's very knowledgeable and reliable, super easy to work with and goes the extra mile every time. Highly recommend!
-Gelu Silav
Riley Lappin
I recently had the pleasure of working with Brakefield Pool Service, and I cannot recommend them highly enough. From start to finish, Jay Brakefield and his team provided an exceptional experience that exceeded all my expectations.
From the moment of contact, I was impressed by their professionalism and attention to detail. Jay himself took the time to understand my needs and provided a comprehensive plan tailored specifically to my pool's requirements. His knowledge and expertise were evident, and he patiently answered all my questions, ensuring I felt comfortable and informed every step of the way.
The team arrived promptly as scheduled and demonstrated an impressive level of efficiency and skill. It was clear that Jay has instilled a strong work ethic and commitment to quality in his team. They meticulously cleaned and serviced my pool, leaving it sparkling and pristine. What truly stood out was their dedication to not just meeting, but exceeding, industry standards.
Jay and his team were courteous and respectful throughout the entire process. They took great care to ensure that the surrounding areas were left tidy and undisturbed, which I greatly appreciated. Their friendly demeanor made the experience all the more pleasant, and it was clear that customer satisfaction is their top priority.
In addition to their outstanding service, they were able to offer competitive pricing, providing excellent value for the level of service delivered. I am thrilled with the results and have complete confidence in their ability to maintain my pool in peak condition.
In closing, this is a company that truly stands out in the pool service industry. Their professionalism, expertise, and dedication to customer satisfaction make them a top choice for anyone in need of pool maintenance or service. I look forward to continuing to work with them and highly recommend their services to anyone seeking a reliable and outstanding pool service provider.
-Riley Lappin
John Gillespie
BPS has serviced our pool since the day it was built several years ago. They are consistent with their weekly service, they provide suggestions for preparing for inclement weather, and they quickly responded when an unexpected Texas freeze and electricity outage caused a PVC line to break.
-John Gillespie
Dave Mogavero
After getting quotes from 3 others local pool services companies, we decided to go with Brakefield's Pool Service. The quoted price was reasonable and fair.
While repairs were being done there was an additional issue discovered, they quickly notified us and performed the extra repair...right then!! Amazing!
Jay came and did the final inspection, pool cleanup, timer resets and even took his time to explain some pool maintenance basics. Something most companies do not do now a days, well done Brakefield!
I would highly recommend their services to anyone who is need of any pool repair or maintenance.
-Dave Mogavero
Stephen R. Orefice
I give Jay and his BPS TEAM 5-STARS as they took care of all of my inground pool needs in Denton, TX‼️
Superior Customer Service and Follow Up Skills as I had many questions plus a busy construction schedule to coordinate time around. Jay Brakefield is a stand up guy and a very proud owner of this business.
-Stephen R. Orefice
Katie Burwell
We are so grateful for Jay and his team! They truly go above and beyond, it’s not just about pool chemicals, they genuinely care about their customers. During the recent ice and snow storm, they helped winterize our pool, which meant so much to us.
They’ve also stepped in when our contractor accidentally cut our internet, getting our equipment back online and up and running quickly. They’re always responsive, quick to answer questions, and consistently put the customer first. We couldn’t be happier and highly recommend them!
-Katie Burwell
Ed McKiernan
I called Jay on Sun afternoon in the middle of the snow storm with a broken pipe and filter issue. Jay came right out to the house and took care of the problem. He did a quick winterize of my filter and prevent further damage. Thank you Jay. Very much appreciated.
— Ed McKiernan

