REVIEWS

What Our Customers Say

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Ed McKiernan

I called Jay on Sun afternoon in the middle of the snow storm with a broken pipe and filter issue. Jay came right out to the house and took care of the problem. He did a quick winterize of my filter and prevent further damage. Thank you Jay. Very much appreciated.

— Ed McKiernan

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Daniel Harris

Jay has continued to provide exceptional service for us each and every time we call him. His weekly service is reliable. On top of that he has skillfully managed our pool remodel and repair. We wouldn’t trust our pool to anyone else.

— Daniel Harris

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TheJabob302

My wife called to see about servicing our pool as we had mustard algae, though we didn't know that at the time. She explained what was going on and Jay knew exactly what the problem was. Rather than coming out and charging us he gave her instructions and said try this first. It fixed the problem. It is refreshing to find companies that are there to help first. It goes a long way and next time we have an issue with our pool we will call Brakefield’s.

— TheJabob302

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Josh Trotter

We needed quick service to our pool equipment. Jay came out immediately and fixed our pump motor within 24 hours. This guy is very informative and willing to discuss your concerns and make suggestions without making you feel rushed.

— Josh Trotter

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Jennifer Camacho

I was in desperate need of Pool service! Looking high and low and with great reviews I decided to go with Brakefield's Pool Service. Jay the owner came in 2 days, advised me on what the issue was and gave me options. He was knowledgeable and very understanding in my pool needs. He even gave us Free Pool school so that we can maintain our own pool going forward. Jay is down to earth and quick on his job my pool hasn't been this clear since I bought the house last year. Great choice!!

— Jennifer Camacho

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TheGomes92

When I had an emergency come up with my pool I contacted Jay with Brakefield's Pool Service late in the evening and he responded by coming out ASAP and spending two hours helping me fix my pool and getting it in working order. Jay gives you a fair price for such excellent service and no pesky annual contract - he even goes above and beyond what both of our previous "chain" Pool Service companies have done for a more competitive price. He shows up reliably every week and literally just lets me and my family focus on enjoying our pool, I can't recommend him and his company enough. Even if it's just for a single service or repair, Jay's your man!

— TheGomes92

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Michael Tull

I purchased a home with a fairly neglected pool and Jay stepped in even before the purchase to look the equipment over and prepare me for what was ahead. He takes care of each and every aspect of my pool and I couldn't be happier with Brakefield Pool Service.

— Michael Tull

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JD Fry

Best experience I've ever had with a pool service. Very professional, and knows 100% the solution to all of the problems I've had with my pool. Highly recommended!!!

— JD Fry

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Kelly Lynch

I cannot go on more about how great Brakefield's Pool Service has been to us. We were previously with a very large name pool service company in Denton that consistently under performed and left my pool looking like nobody had even attempted to clean it (dirt all over the bottom of the pool, baskets not emptied, never brushed the tile/sides - they'd only brush the bottom of the pool enough to stir up the dirt and then let it settle back to the bottom of the pool within an hour or so after they left, and not once cleaned the attached in ground hot tub). What a breath of fresh air to hire Jay! Not only did he diagnose, and fix, a pool leak that was causing me to have to fill my pool for (at minimum) an hour's worth of water every 4-5 days, I have never, EVER, looked at my pool after one of their cleanings and found a single issue. I cannot tell you how many hours of my life were spent every week trying to get the service I was paying a significantly higher price for with the other company, and with Brakefield's I actually feel relief and shake my head at all of the stress and time wasted being anywhere else. Brakefield's has always done what it takes to clean my pool, whether that's brushing, skimming, vacuuming, whatever it takes, and I am not just a happy customer, I am a thankful one.

— Kelly Lynch

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Patti Buksa

Recently relocating from out of state, there are a ton of loose ends and details to keep up with - AND we had never owned a pool before so we were clueless. Jay and Paul have done a fantastic job of keeping our pool swim-ready and also educating us in the process. Jay promptly answers our untimely (weekend) equipment questions and either walks us through the remedy or makes room for us in his schedule that day. Brakefield's Pool Service is not only focused on servicing our pool, but they provide excellent customer service as well.

— Patti Buksa

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Jeff Barnard

BPS is just plain ol' good people! You won't find better knowledge or expertise anywhere. Easy to deal with, easy on the eyes... Wish I could give them 10 stars!

— Jeff Barnard

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Christopher Cangemi

Hands down the best pool service in the Denton area! It has been a honor to work with Jay and his highly trained associates. They have the courage to take on any pool in any condition to turn it around into a clear and sparkling oasis. Their commitment into customer service and satisfaction is like no other, top notch! If you want the best for a great price then look no further... BPS is your solution.

— Christopher Cangemi

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Mary Ann Riley

When our previous pool company stopped communicating with us, we decided to take care of our pool on our own. However, our pool was green and had several other equipment issues that we did not know how to fix, even after going online to pool websites and watching YouTube videos. I looked at different pool service companies online and chose Brakefield's because of all the positive reviews. Now it's my turn to add another positive review! We needed someone knowledgeable to tell us how to get our pool in working order again. Our pool had several issues, but my main concern was getting it to be blue again! Jay came out free of charge and told us step-by-step exactly what we needed to do to take care it. Once we did everything he told us, our pool returned to it's sparkling blue waters and I was a believer in Brakefield's Pool Service! He even agreed to come out while we were on vacation to check our pool for a minimal charge and also came when our salt system wasn't working properly to help us know what repairs were needed. Jay makes himself available for services even on Saturdays, which our previous pool service did not. When you want to swim on the weekend and something isn't going right with your pool, Brakefield's is just a phone call away. I highly recommend this company for regular monthly service, or just once in awhile maintenance checks when you're gone for a vacation or have issues. Brakefield's is the best!

— Mary Ann Riley

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Dave Evenden

Jay and his team have been such a help throughout the entire swimming season. I moved into our house in December, and I came in knowing nothing. Their willingness to help in a pinch on short notice, and to teach me how to maintain a pool has been priceless. Thank you again!

— Dave Evenden

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Phil Reese

A+ Great service, pool is always ready to go and crystal clear. Great company. Jay and his crew are a great find! Fair and reasonable pricing.

— Phil Reese

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David

I have been using this company for the past year and I can't stress how great of a job they do. Affordable and most importantly they care about the customer. Best pool service in town and you can't go wrong with a Veteran owned company.

— David

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Scott Domingue

Great people! Great service! Jay is knowledgeable, honest, and reliable. I recommend Brakefield's without reservation.

— Scott Domingue

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Nathan Fairchild

Jay was very knowledgeable and explained everything to me. I will recommend him to anyone who needs work done on their pool. Thanks Jay!!!

— Nathan Fairchild

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Brian Oberholtzer

Great service from BPS. Super friendly and knowledgeable about pools and products. Thought I needed a new pool pump turns out only needed a filter.

— Brian Oberholtzer

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Jerry Raskind

Jay is an awesome pool guy. He’s very knowledgeable and has taught me a ton about my pool. I highly recommend Brakefields Pool Service.

— Jerry Raskind

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